Delivery & Returns

Australian Shipping

  • Free shipping options available on all orders
  • Express shipping - $13.50

  • Australia Post with Tracking - $7.50

  • See Shipping Information for more details

    Please note: Free shipping is available on all orders (2-10 business days depending on the method selected at checkout). Express shipping is available at checkout (1-4 business days) for $13.50 For these orders, you may upgrade to tracking for $7.50 Orders over $75 ship free with tracking.

  • Order Tracking:

    Once your order has shipped, depending on the postage selected at checkout, it can be tracked via the link in your shipment confirmation email, or by logging into your account. Orders sent via Australia Post (Untracked) will not be trackable. You can select the level of tracking and speed you require at checkout. Orders over $75 ship free with tracking. Orders under this amount can be shipped with tracking for $7.50, or free without tracking.

    Untracked shipping:

    Please note If you ordered an item below $75 untracked item, you should consider paying trackable shipping service or purchasing shipping insurance. We don’t guarantee that you will receive your order we won't be responding to this.

International:

International shipping options exist only New Zealand, Singapore and Thailand. Available options will be shown at checkout. 

Returns & Exchanges

Within 14 days

  • Item must be unused and in original packaging
  • We want to ensure our returns policy is as flexible as possible however the below items are non-returnable for a change of mind. Please refer to our 
General Return Policy
1. You must submit all return requests within 14 days of your package being delivered.
2. The following items cannot be returned, refunded, or exchanged  
-1.1 Items on clearance, Silk underwear such as Silk bra
-1.2 Silk pillowcases and Silk eye mask
-1.3 Face masks
-1.4 Silk Sleep Cap and Silk Turban 
-1.5 Activewear Bra and Legging
3. Returned items must be unworn, unwashed, and undamaged with all original tags attached. We do not accept returned items that have been worn, damaged, washed, or altered.
  • See Returns Policy for more details
  • We will refund or exchange those products within 14 days provided they have not been worn or washed.